Return policy
Return Policy – Recovitech
Thank you for shopping with Recovitech! We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
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You have 30 days from the date of delivery to request a return.
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To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
Non-returnable items:
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Gift cards
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Downloadable software/products
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Items marked as final sale
Return Process
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Contact us at recovi.tex@gmail.com with your order number and reason for return.
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We will provide return instructions and, if applicable, a return shipping label.
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).
Exchanges
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We only replace items if they are defective or damaged.
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For size or color exchanges, please return the original item and place a new order.
Late or missing refunds?
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If you haven’t received a refund yet, first check your bank account again.
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Then contact your credit card company or bank—it may take some time before your refund is officially posted.
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If you’ve done all this and still haven’t received your refund, please contact us at recovi.tex@gmail.com.
Need help?
If you have any questions, contact us at recovi.tex@gmail.com.